Order Tracking:

(This section applies to parcel deliveries only, it does not apply to pallet deliveries!)
It’s important to keep track of your order to make sure your goods are delivered as and when you need them. When we dispatch your order, we will email you the consignment and Tracking Number.

Delivery Time:

Your order will usually be shipped within 3-5 working days after receipt of your payment, in most cases much quicker than this. If a product you ordered is out of stock, and during busy times, a short delay is possible.

Deliveries will be made Monday-Friday between 9.00am-5.30pm specific delivery times and Saturday deliveries are available but additional charges apply please email or phone us for a quote if you require these services.

Delivery Cost:

Free delivery on orders over £50 excluding V.A.T. in UK and Ireland.

You need to pay £3.99 for shipment under £50 order.

Out of Stock Items and Back Orders:

We always aim to keep our website up to date. At busy times several customers may place orders for the same item causing them to go out of stock. Orders that contain products that are out of stock at the time of order (and not due back in stock within the coming seven days), will be sent out without those items. We do not hold ‘back orders’. Articles out of stock (if still required) will have to be re-ordered at a later date. We apologise for any inconvenience this may cause. If you need to check the availability of items in your order please contact us by phone on 01618327493 or 07903433159, alternatively make a note in the notes section when processing your order, we always recommend you email us for a more accurate response including all relevant details.